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BestMed Offers Telemedicine Services to Provide Safe, Virtual Patient Care During COVID-19 Pandemic

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BestMed, a comprehensive provider of quality urgent care, primary care, physical therapy, and musculoskeletal services in Oregon and Montana, has announced that it is now offering telemedicine services to new and existing patients. The new virtual provider-patient care service is part of BestMed’s commitment to safely and effectively care for its patients and the community during the COVID-19 pandemic. Telemedicine allows for the delivery of health care services and clinical information to patients using audio-video conferencing technology in which patients and providers can see and speak to one another via a mobile application or desktop computer.

According to BestMed Chief Executive Officer Bill Clendenen, the addition of telemedicine services represents a critical step in BestMed’s efforts to flatten the curve of COVID-19.

“We are committed to safely caring for patients who present with symptoms that may indicate a COVID-19 diagnosis,” said Clendenen. “We have made changes to our clinic schedules and service models to minimize exposure of these patients to those seeking routine or non-COVID-19 related care, which remains vital during this pandemic. To further mitigate virus spread and ensure that patients are not delaying routine care or concerns related to minor illnesses or injuries due to worries about exposure to COVID-19, our telemedicine service allows patients to talk to a provider from the comfort and safety of their home.”

It’s not necessary to speak with your normal provider, so patients can schedule a telemedicine appointment with any BestMed provider. Telemedicine providers may prescribe and refill many common medications and provide care for many common ailments, such as allergies, bladder or urinary tract infections, bronchitis, cough and colds, diarrhea, fever, migraines/headaches, pink eye, rash, seasonal flu, sinus problems, sore throat, and stomach ache.

“For now, our community members are safer at home,” said Clendenen. “Our new telemedicine services are allowing us to do our part to keep our patients safe and healthy at home.”

New and existing BestMed patients who would like to make a telemedicine appointment should call 541.225.4997 to speak with a member of BestMed’s scheduling team or visit NovaHealth.com/Telemedicine


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