Innerpage banner

Concussion Care: Urgent Care or ER — Which is Right for You?

Innerpage background banner

Surrounded by a bony shield, protective membranes and cushioning fluid, our brains are the most protected organ in our bodies. Despite all this armor, a hard fall, car accident or collision on the sports field can cause potentially serious brain injuries called concussions.

There are many misconceptions about concussions. Athletes are what pop into most peoples’ minds when they think of concussion but older adults actually have the highest rates of brain injury-related hospitalizations and deaths. Falls, not football, account for the highest percentage of concussions. And CDC data suggests that most concussions may go unrecognized and untreated.

That’s because many people don’t recognize or brush off signs that they should be examined by a medical provider. With a little guidance, recognizing concussion symptoms and choosing the right place to get help doesn’t have to feel overwhelming.

Understanding Concussions: What’s Actually Happening in Your Brain

While 70 percent of people say they are familiar with concussions, more than 80 percent can’t identify the most common signs and symptoms. Learning the basics can ensure you get timely care if you ever need it.

What Is a Concussion?

A concussion is a type of traumatic brain injury (TBI). It happens when your brain bounces or twists in your skull, triggering chemical changes and sometimes stretching and damaging brain cells. Typically, such injuries are caused by a blow to the head or a hit to the body that causes the head to violently snap in one direction and then the other (as in whiplash).

Concussion Severity

Clinically, concussions are considered “mild traumatic brain injuries” because they are not typically life-threatening. But “mild” is misleading; they can have serious health consequences and should always be evaluated by a medical professional. The historical concussion severity grading scale (1 to 3) has been shown to be unreliable at predicting recovery and is no longer standard. Today, concussions are evaluated individually using multiple factors and assessments.

Who Is at Risk?

The CDC estimates that between 1.4 and 3.8 million concussions occur in the U.S. every year. Falls are the leading cause of concussions and since older adults and very young children have a higher risk of falling, they also have a higher concussion risk. If you’re caring for a parent, grandparent or young toddler, a fall that seems minor may warrant medical attention sooner rather than later.

Athletes are another high-risk group. More than 300,000 sports-related concussions occur annually in the U.S., the majority in contact sports. If your child plays sports, it’s important to know the signs of concussion.

Other groups with increased concussion risk include teens and adolescents, people in higher-risk occupations such as construction and landscaping, people in the military and people with a history of prior concussions.

Common Symptoms of a Concussion

According to Mayo Clinic and the CDC, common symptoms of a concussion fall into four main categories:

Physical:

  • Headache or pressure in the head.
  • Dizziness or “seeing stars.”
  • Nausea or vomiting.
  • Balance problems or incoordination.
  • Sensitivity to light or noise.
  • Blurred or double vision.
  • Ringing in the ears.

Cognitive:

  • Confusion or feeling “foggy.”
  • Memory problems or amnesia surrounding the injury.
  • Difficulty concentrating.
  • Slowed thinking.

Emotional/Behavioral:

  • Irritability or personality changes.
  • Anxiety or nervousness.
  • Unusual sadness or depression.

Sleep:

  • Feeling drowsy or fatigued.
  • Sleeping more or less than usual.
  • Difficulty falling or staying asleep.

Symptoms don’t always appear immediately; they can take hours, or even days, to develop, so monitor yourself or your child even if you feel fine right after an injury. Many people are also surprised to learn that you don’t have to black out to have a concussion. The American Association of Neurological Surgeons (AANS) notes that many people with concussions never lose consciousness and may not have any visible signs of injury.

When Urgent Care Is the Right Choice for a Concussion

Should you go to urgent care for a concussion? For most people urgent care is the practical and appropriate place to get first-line help. If you or a family member has taken a blow to the head and are experiencing mild symptoms but remain conscious and coherent, urgent care can likely provide the care you need. Our providers are experienced in assessing these injuries and will guide you toward the next level of care if needed.

Concussion Symptoms Well-Suited for Urgent Care

Symptoms appropriate for urgent care include:

  • A headache that may be uncomfortable but is not worsening.
  • Mild dizziness or balance issues.
  • Nausea without repeated vomiting.
  • Mild confusion, fogginess or memory gaps around the event.
  • Light and noise sensitivity.

What to Expect at Urgent Care

Urgent care centers offer quick access to experienced medical providers, walk-in availability, extended hours and multiple convenient locations. This makes it a great choice when your symptoms aren’t severe enough for the emergency department, but you can’t get in to your primary care provider quickly.

Our urgent care providers will assess the following to confirm a concussion diagnosis, rule out more serious injuries and build a recovery plan tailored to you:

  • Your health history.
  • How the injury occurred.
  • Your symptoms and when they began.
  • Your cognitive function, including concentration, memory and processing speed.
  • Balance and coordination.
  • Eye movement and neurological reflexes.

One important note: According to the AANS, brain imaging such as CT scans and MRIs is typically not helpful and should be reserved for situations where there’s concern about bleeding, swelling or a fracture. If it’s needed, your provider may refer you to an emergency department or specialist. This isn’t cause for alarm, it’s simply the right next step in your care.

When to Go to the Emergency Room Instead

Some severe concussion symptoms are red flags for a more serious brain injury, such as bleeding in or around the brain, significant swelling or a skull fracture. These may require more advanced testing, surgical evaluation or around-the-clock monitoring that is only available at the emergency room.

Recognizing Severe Concussion Symptoms

Call 911 or go directly to the ER if you experience any of the following:

  • Loss of consciousness (even briefly).
  • A headache that keeps getting progressively worse.
  • Repeated vomiting.
  • Seizures or convulsions.
  • One pupil is larger than the other.
  • Slurred speech.
  • Numbness, weakness or tingling in the arms or legs.
  • Severe confusion.
  • Unusual drowsiness or extreme difficulty staying awake.
  • Blood or clear fluid coming from the nose or ears.

Seek ER care even if these symptoms appear hours or days after the initial injury.

A Note About Older Adults and Blood Thinners

If you or a loved one is 65 or older, or takes blood-thinning medications like warfarin, Xarelto, Eliquis, or Plavix, the threshold for going to the ER should be lower. TBIs can be missed or misdiagnosed in older adults because symptoms can overlap with other conditions, and blood thinners significantly increase the risk of serious bleeding in the brain. Err on the side of caution.

Home Monitoring and Aftercare: What to Do After Your Visit

Whether you’ve been evaluated at urgent care or the ER, what you do at home in the days following a concussion matters enormously.

The First 48 Hours: Relative Rest

When it comes to concussion aftercare, current evidence-based guidelines recommend home monitoring and “relative rest” for the first 24 to 48 hours. The goal is to limit activities that require heavy mental or physical exertion while still gently going about your daily routine:

  • Reduce screen time.
  • Avoid physical exertion.
  • Get adequate sleep (it’s safe to sleep after a concussion, contrary to old advice).
  • Avoid alcohol.
  • Hold off on NSAIDs (ibuprofen, naproxen and aspirin thin your blood and may increase bleeding risk). Ask your provider what pain reliever is appropriate for you.

Returning to Normal Activities: Take It Slow

Return to activity gradually, starting with light physical activity, then more demanding exercise and finally full return to work, school or sports. The CDC recommends asking your provider for written guidelines on timing. Returning too soon can worsen symptoms, extend your recovery and increase your risk of complications.

Monitoring for Worsening Symptoms & Follow-Up

After going home, have a responsible adult check on you regularly for the first 24 hours. Return to care or call 911 if your headache worsens, confusion increases, you can’t recognize familiar people or places, you have a seizure or can’t stay awake. Keeping a symptom diary can be helpful at your follow-up visit.

All concussion patients should schedule a follow-up with their primary care provider or a concussion specialist. Most concussions resolve within a few weeks, but some people develop post-concussion syndrome, with symptoms lasting weeks or months. If you’re not improving within 2 to 4 weeks or develop new symptoms, seek additional care.

Case Studies: Real Stories of Concussion Care Choices

In the future, should you go to urgent care for a concussion? The following real-life stories* illustrate the difference between symptoms that are appropriate for urgent care and those that require emergency room help.

Urgent Care Success Story

Jordan, aged 14, comes off the field holding her head after a fall. She feels foggy and has a headache, but knows who she is, where she is and what day it is. She hasn’t vomited, didn’t lose consciousness and her pupils are equal and normal. Her parents bring her to urgent care, where the provider performs a neurological screening, reviews her symptoms and confirms a concussion with no red-flag signs. Jordan goes home with instructions to rest, limit screens and get cleared before returning to sports. Her symptoms resolve in 10 days. The right call: urgent care.

ER Necessity Case

Mark, aged 47, is rear-ended. His head snapped violently forward and back. His headache, initially mild, worsens over two hours. His wife notices he’s confused and keeps asking what happened, even after being told. These are red flags, so she calls 911. In the ER, imaging reveals a small bleed requiring monitoring and neurosurgical consultation. Mark’s outcome is good because they didn’t wait. The right call: the emergency room.

*These scenarios are meant to illustrate general principles only and are not a substitute for professional medical evaluation. If you’re uncertain about the severity of a head injury, seek care immediately.

The Bottom Line: Right Care, Right Time

A concussion is a brain injury that requires medical attention. The key is to match the level of care to your symptoms. For most concussions, urgent care is an accessible, effective and cost-efficient option. For any red-flag symptoms, the emergency room is the right call.

Don’t try to “walk it off” or wait and see. Getting evaluated promptly, following your provider’s aftercare instructions and giving your brain the time it needs to heal are the most important things you can do after a head injury.

If you’ve taken a bump to the head and aren’t sure what to do, the team at BestMed Urgent Care is here to help. Book online or walk in at any of our locations, no appointment needed.

Frequently Asked Questions

At what point should you see a doctor for a concussion?

You should be evaluated by a healthcare provider after any head injury that causes symptoms — even mild ones. Don’t wait to see if things improve on their own. All suspected concussions deserve medical assessment.

What is the “4-hour rule” for concussions?

The guidance to monitor someone closely for the first several hours after a head injury comes from the importance of watching for red-flag symptoms that may signal a more serious brain injury. If symptoms are worsening rather than stabilizing or improving during that window, seek emergency care right away.

What are the top signs of a concussion?

The three most common signs are headache, dizziness, and confusion or memory loss following a blow to the head. Nausea and sensitivity to light are also very common.

How can I tell if it’s a concussion or something more serious?

If your symptoms include any of the red-flag signs listed above — especially progressively worsening headache, repeated vomiting, seizure, loss of consciousness, or slurred speech — treat the situation as a potential emergency and get to an ER or call 911. When in doubt, it’s always safer to get evaluated.